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Malster1 I had that issue at first, if you plug it into the computer then make sure you slide the switch on the camera to Video. Tap the power/photo button. Then launch you camera softare (windows 10 type camera). Mine didn't show up, so I disabled the internal webcam under device manager-Camera. hope that helps

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Malster1 It’s in a retail box. No batteries are even included with any toy these days. 6 AA batteries for the battery box and 2 AAA for the controller are needed

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